Frequently Asked Questions

What is the National Disability Insurance Scheme?

The National Disability Insurance Scheme (NDIS) is the new way of providing support for eligible people with permanent and significant disability, their families and their carers.


Does Orana provide services under NDIS?

Yes. Orana is a registered provider under NDIS.


Where does Orana provide services under NDIS?

Orana currently provides NDIS services in:

  • Whyalla Respite Centre


Who can access NDIS?

People who meet the following criteria may be able to access the NDIS:

  • Have a permanent and significant disability that affects your ability to take part in everyday activities
  • Are under 65 years of age when you first access the scheme
  • Are an Australian citizen, a permanent resident or a New Zealand citizen who hold a Protected Special Category Visa


How does NDIS work?

If you are eligible for the NDIS, you will receive funding on an annual basis to purchase the services, aids and equipment that you require.

Your needs will be assessed in a planning and assessment process. As part of this process you may choose to undertake assessments from the service provider or providers of your choice.

You can choose to manage your own funds, in which case you make claims to NDIS directly, or else ask the NDIA – the agency responsible for administering the NDIS to manage your funding for you.


I am receiving services from Orana. What does NDIS mean for me?

Orana is a supporter of the NDIS and is committed to providing the best possible services under the new scheme. If you are receiving services with us, we will assist you to transition smoothly to the NDIS.


How do I find out if I’m eligible?

Use the NDIS Access Checklist tool to find out if you are able to receive assistance from the NDIS.


When will NDIS be available in my area?

The NDIS commenced in July 2013 and for the first 3 years is being introduced in trial sites.

The roll-out of the full scheme in South Australia will commence progressively from July 2016.


This information was largely sourced from the National Disability Insurance Scheme Website. For more information on the NDIS and how it may affect you, please visit