Privacy Statement

Orana Australia Limited (Ltd) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Orana Australia Ltd website and governs data collection and usage. By using the Orana Australia Ltd website, you consent to the data practices described in this statement.

Collection of your Personal Information

Orana Australia Ltd collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Orana Australia Ltd also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Orana Australia Ltd . This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Orana Australia Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Orana Australia Ltd website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Orana Australia Ltd public message boards, this information may be collected and used by others. Note: Orana Australia Ltd does not read any of your private online communications.

Orana Australia Ltd encourages you to review the privacy statements of websites you choose to link to from Orana Australia Ltd so that you can understand how those websites collect, use and share your information. Orana Australia Ltd is not responsible for the privacy statements or other content on websites outside of the Orana Australia Ltd and Orana Australia Ltd family of websites.

Use of your Personal Information

Orana Australia Ltd collects and uses your personal information to operate the Orana Incorporated website and deliver the services you have requested. Orana Australia Ltd also uses your personally identifiable information to inform you of other products or services available from Orana Incorporated and its affiliates. Orana Australia Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Orana Australia Ltd does not sell, rent or lease its customer lists to third parties. Orana Australia Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Orana Australia Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Orana Australia Ltd, and they are required to maintain the confidentiality of your information.

Orana Australia Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Orana Australia Ltd keeps track of the Web sites and pages our customers visit within Orana Australia Ltd, in order to determine what Orana Australia Ltd services are the most popular. This data is used to deliver customised content and advertising within Orana Australia Ltd to customers whose behavior indicates that they are interested in a particular subject area.

Orana Australia Ltd websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Orana Australia Ltd or the site; (b) protect and defend the rights or property of Orana Australia Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Orana Australia Ltd, or the public.

Use of Cookies

The Orana Australia Ltd website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Orana Australia Ltd pages, or register with Orana Australia Ltd site or services, a cookie helps Orana Australia Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Orana Australia Ltd website, the information you previously provided can be retrieved, so you can easily use the Orana Australia Ltd features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Orana Australia Ltd services or websites you visit.

Security of your Personal Information

Orana Australia Ltd secures your personal information from unauthorised access, use or disclosure. Orana Australia Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Orana Australia Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Orana Australia Ltd encourages you to periodically review this Statement to be informed of how Orana Australia Ltd is protecting your information.

Contact Information

Orana Australia Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Orana Australia Ltd has not adhered to this Statement, please contact Orana Australia Ltd on 8375 2000. We will use commercially reasonable efforts to promptly determine and remedy the problem.