08 8375 2000


Client Coach Jess sitting on a bench with SIL client, June.

The National Disability Insurance Scheme (NDIS) exists to provide support and funding to Australians living with a disability. If you’re looking to move onto the NDIS or you’re supporting a loved one through the process, follow along with our easy guide below.

Step One: Check your eligibility

Check your eligibility against the NDIS criteria here. Some factors include your age, where you live, and the nature of your disability. If you meet the criteria, download an Access Request Form here.

Step Two: Your needs and goals

Before you set up your plan, we recommend you consider and assess your needs. Some things to think about include:

  • Are there any gaps in your current support?
  • Is there any aids or equipment you might use?
  • What are your needs and goals?
  • What are you interested in?
  • What kind of transport do you use, if any?

Step Three: Meet with your planner and develop your plan

You will be contacted by the NDIA to confirm your details (from your Access Request Form) and to arrange a meeting with an NDIS planner or Local Area Coordinator (LAC) – we recommend arranging a face-to-face meeting.

Your plan will be based on your circumstances, goals, needs and interest and can include your living arrangements, employment, transport, social activities, and your interests.

Step Four: Put your plan into action

At Orana, we can help you in implementing your plan and connect you to supports that are suitable. We have a wide range of services including support, employment, community options, and much more.

Contact our Intake Coordinator here or fill in our online enquiry form here to find out how to access our services.

Step Five: Review and adjust your plan

Each year, you will have an opportunity to review and adjust your plan with an NDIS planner or LAC, based on whether your current needs and goals have been met. If your circumstances change, you can request a review at any time.

For more information, please visit the NDIS website here.

If you wish to submit feedback or a complaint, or wish to find out more about the role of the NDIS Commission, please visit their website here.

Two Orana clients and one Client Coach walking down a tree lined path

What is the National Disability Insurance Scheme (NDIS)?

The National Disability Insurance Scheme (NDIS) exists to provide support and funding to Australians living with disability. The NDIS is an insurance-based scheme that invests in participants to improve long-term outcomes.

Where can I find Orana’s NDIS price guide?

A copy of Orana’s NDIS price guide can be found here.

What is the National Disability Insurance Agency (NDIA)?

The NDIA is an independent government statutory agency that implements the NDIS.

How will the NDIS affect me?

You will have more choice, more control, and more options to ensure the support you receive is meeting your wants and needs.  

What types of support will my NDIS plan cover?

Your NDIS plan will fund reasonable and necessary supports to help you live life how you would like. This may include:

  • Core support: A support that assists with daily living
  • Capital: A support for an investment, such as assistive technologies, equipment and home or vehicle modifications
  • Capacity building: Support that helps build independence and skills

How much funding will I get?

The NDIS will review your plan and will assess your individual goals and needs, then, will determine what is needed to achieve this.

Do my unspent NDIS funds rollover?

No, they don’t. Prior to your annual review meeting, we recommend you document the reasons why you haven’t spent your funds, and your NDIS planner can then factor these reasons into your next plan.

Plans are not based on what you have spent in the past, they are based on what is reasonable and necessary for you.

Two people baking muffins in a light and bright kitchen. Male is cracking egg, wearing a blue and white stripe shirt. Female is wearing a yellow knit jumper.

Capacity Building
Programs that are designed to develop and strengthen a persons skills and abilities.

Orana offers multiple capacity building programs, find out more here.

Choice and Control
Clients are able to make their own decisions.

An NDIS participant that is receiving support from Orana.

Early Intervention
Providing support at the earliest possible stage, often in an educational setting, to reduce the impacts of disability or developmental delay.

Things that a participant would like to achieve in the future, with the help of the NDIS or services. Goals might include finding a job, moving out of home, or building on physical strength.

Local Area Coordinator (LAC)
LACs work in partnership with the NDIA to help participants write and manage their plans, and connect to services and supports.

Mainstream Services
Services provided to everyone, with or without disability. This can also be referred to as informal supports.

National Disability Insurance Agency (NDIA)
The Australian Government agency set up to run the NDIS.

National Disability Insurance Scheme (NDIS)
The national scheme for supporting people with disability.

People with disability who have an NDIS plan.

Overnight care and supports.

Registered Provider
A person or organisation that delivers services and supports to NDIS participants. Orana is an NDIS Registered Provider.

Self Management
When a participant and their family or caregivers manage the funding and supports in their NDIS plan.

Service Agreement
A written agreement created with a service provider that sets out:

  • What services and supports the participant will receive from the provider
  • How and when services and supports will be provided
  • The costs of provided supports and services
  • The duration of the agreement

Support Coordinator
People that can help find mainstream and other disability services.

Orana offers Support Coordination, find out more here.

Supported Employment
Employment that has been designed for people with disability.

Orana provides multiple supported employment opportunities in a variety of sectors, find out more here.

Supported Independent Living (SIL)
SIL is support to help you live as independently as possible. Support could include:

  • Help with menu planning, shopping, and cooking
  • Support attending activities in the community
  • Assistance with attending medical appointments and taking care of medications
  • Help in taking care of yourself

Orana provides Supported Independent Living, find out more here.

Find out more on the NDIS website here.

For more information call us on (08) 8375 2000 or complete our online enquiry form.

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